Leap, an AI-powered study-abroad ecosystem, on Aug 5 announced the launch of the Leap Answer Engine, an AI system that answers the questions Indian students ask most while preparing to study overseas: visas, budgets, English-proficiency tests and university requirements. The engine serves students directly and acts as an always-on co-pilot for Leap’s counsellors, who otherwise field hundreds of these questions each day.
Study-abroad advising is high-volume: a single counsellor can be handling dozens of students at once, each tied to different visa rules and shifting test-score cutoffs. Students who cannot wait often turn to forums for answers Leap’s own team already has. The Answer Engine puts that experience directly in front of them.
When a student asks a question, such as whether IELTS is required for a Canadian master’s degree, the engine searches three sources at once, Leap Brain, the open web and the 11/10 Knowledge Base, and writes a tailored response in seconds.
“Our counsellors already knew most of the answers students needed. What was missing was speed,” said Arnav Kumar, Co-founder, Leap. “The Answer Engine puts that experience in front of students the moment they need it and frees our counsellors for the decisions that need a human.”
Every answer is logged and reviewed. A flagged response is fixed at the rule level, added to Leap Brain as new knowledge, or promoted into the 11/10 Answer Bank if it was excellent, with a human reviewer signing off before any change reaches the live system. Leap calls these rules its Skill Library, built from mistakes reviewers catch repeatedly, such as the engine misrouting a country-specific question or overstating a visa timeline.
The Answer Engine went live last week across Leap’s app and web platform for all students.
