• ECCE
  • School Edu
  • Higher Edu
  • Edu Tech
  • Skills
  • Jobs
  • Advertise
  • Login
[t4b-ticker]
  • Home
  • Latest
  • Spotlight
  • Perspective
  • Interview
  • Videos
  • Events
  • Shop
  • Student Kiosk
No Result
View All Result
  • Home
  • Latest
  • Spotlight
  • Perspective
  • Interview
  • Videos
  • Events
  • Shop
  • Student Kiosk
No Result
View All Result
Education21
Home Spotlight

New Study Reveals 91% of Indian Businesses are Considering Ways to Use Generative AI

education by education
May 19, 2023
in Spotlight
0
New Study Reveals 91% of Indian Businesses are Considering Ways to Use Generative AI
0
SHARES
67
VIEWS
Share on FacebookShare on Twitter

Salesforce (NYSE: CRM), the global leader in CRM, recently released data from its new digital skills survey of 1000 workers in India which shows that the vast majority think skills are more important than education qualifications or career background. Yet only 4 in 10 Indian employees are using AI in their current role — which is cited as one of today’s most in-demand digital skills. Today’s results form part of a global survey of 11,035 working adults across 11 countries.

89% of Indian workers consider skills-based experience more important than a degree or industry-specific qualification when trying to land a job in today’s market.

However, there is a disconnect between the skills companies need and those currently used by the workforce. While 9 in 10 Indian workers report using digital skills in their day-to-day work, only 1 in 4 workers are currently using AI skills in their day to day roles and just over half (52%)  report using skills beyond digital administration.

There is less fear and more excitement around the potential of emerging technologies to transform the jobs of the future. This, paired with workers’ reported desire to learn new skills, suggests that companies can help close the digital skills gap by providing continuous, skills-based training to their employees.

Leaders and employees agree on the need for AI skills

With AI technologies like generative AI emerging fast, 93% of Indian workers reported excitement about the prospect of using generative AI for their job. In India 91% say that their company is considering ways to use generative AI.

Indian workers agree that AI skills are important. Almost a third of workers (29%) rank AI skills as among the top three most important digital skills right now, rising further when asked about the importance of these skills over the next five years.

As needs evolve, workplace skills lag

Despite its importance to their future skill set, only 4 in 10 Indian workers say that their day-to-day role involves AI. A mere 34% say their role involves other, related digital skills like encryption and cyber security, and only 27% claim to use coding and app development skills.

The industry indexing the highest for AI skills is Travel and Tourism, however, even for this industry, only 67% use AI skills within their role today. Outside of the Travel & Tourism roles, this number drops further; 21% of those in the Public Sector and 25% of those in Healthcare report they use AI skills in their day-to-day role.

The path forward is upskilling. All Indian workers surveyed believe businesses should prioritize AI skills in their employee development strategy.

As a result of the rise in AI and automation, Indian employees say data security and ethical AI and automation skills will become increasingly more important in the workplace. When asked what ‘soft’ skills will likely be more important as a result, employees ranked customer relationship and creative skills as highest.

With workers wanting to expand their limited set of digital skills, they are now favouring companies seeking to boost emerging technology skills and focus on skills-based hiring – nine in 10 believe that businesses should prioritize digital skills development for their employees.

A global movement toward skills-based hiring

The shift toward skills-based hiring is evident at all levels. Globally, most (82%) people leaders surveyed said that skills are the most important attribute when evaluating candidates. Only 18% said that relevant degree/industry-specific qualifications are the most important.

Most global people leaders (98%) believe the shift to skills-based hiring provides business benefits. Over half (56%) cited talent retention as a benefit. Increased workforce diversity (48%) and knowledge sharing (46%)also ranked highly.

Additionally, most people leaders globally believe that prioritizing employees’ digital skills development will have positive impacts on wider business performance, citing increased productivity (47%), better team performance (43%), and improved problem-solving capabilities (40%).

“Current headwinds businesses are facing demonstrate the need for embedding resilience at every level of an organization. This starts with investing in the right technology and skills. As more companies adapt AI and automation to streamline their operations and boost efficiencies, the need to train employees to leverage these tools will become even greater. Complimenting employees’ excitement for the opportunities these tools offer with effective skills development programs should be an important part of every business leader’s strategic plan,” said Sanket Atal, Managing Director – Salesforce India Operations & Site Lead, Salesforce India.

 Research Methodology

Salesforce’s AI Digital Skills Survey was conducted by TRUE Global Intelligence in partnership with Dynata in February 2023. The sample size was 11,035 working adults across 11 countries: Around 1,000 in Australia, France, Germany, Italy, the Netherlands, Singapore respectively; 1,005 in Spain, 1,007 in the UK, 1,013 in the USA, 1,000 in India, and 1,003 in Sweden. The figures are representative of working adult populations (ages 18+).

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • RSS Feed
Previous Post

ALLEN Career Institute announces TALLENTEX 2024

Next Post

Bada Business announces launch of the Billionaire’s Blueprint, a diploma program in entrepreneurship

education

education

Related Posts

Five Years of NEP 2020: A Visionary Leap or a Disconnected Blueprint?
Spotlight

Five Years of NEP 2020: A Visionary Leap or a Disconnected Blueprint?

by education
July 29, 2025
First AI Lab in The Millennium School chain at Noida
Skills

Building an Employment First Future Through Outcomes Based Skilling

by education
July 28, 2025
PARAKH report flags sharp fall in Maths and Science Learning competency levels from primary to secondary grades
School Edu

PARAKH report flags sharp fall in Maths and Science Learning competency levels from primary to secondary grades

by education
July 24, 2025
NCERT’s Revised Class 8 Social Sciences Textbook: Unmaking the Mughals or Rewriting the Past?
School Edu

NCERT’s Revised Class 8 Social Sciences Textbook: Unmaking the Mughals or Rewriting the Past?

by education
July 18, 2025
5 GenAI-Powered Career Skills Indian College Students Should Start Learning Now
Careerwise

5 GenAI-Powered Career Skills Indian College Students Should Start Learning Now

by education
July 13, 2025
Next Post
Bada Business announces launch of the Billionaire’s Blueprint, a diploma program in entrepreneurship

Bada Business announces launch of the Billionaire's Blueprint, a diploma program in entrepreneurship

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • RSS Feed

Useful Announcements

  • All
  • Useful Announcements

Nagaland University launches New Interdisciplinary MA in Language and Culture

August 4, 2025

Tech firm, Nothing, announces Nothing Incubator competition for India’s young innovators

July 31, 2025

Contentstack launches Techsurf 2025 Hackathon

July 31, 2025

IIM Kozhikode is the Convener for CAT 2025 as key deadlines revealed, Registrations start Aug 1

July 30, 2025

IIT Roorkee launches Full-Stack AI Certification for Modern Marketers

July 30, 2025

Registrations for NMAT by GMAC™ Exam Open August 1, 2025; exam available across 86 test centres

July 30, 2025
Shriram Bharatiya Kala Kendra’s dance drama ‘KRISHNA’ show from Aug 12-16 at Kamani Auditorium, New Delhi

Shriram Bharatiya Kala Kendra’s dance drama ‘KRISHNA’ show from Aug 12-16 at Kamani Auditorium, New Delhi

July 30, 2025

NIT Rourkela calls applications for DASA 2025 and CSAB-Special Round Starting 30th July 2025 via Common Admission Portal

July 29, 2025

TechnoStruct Academy becomes partner of buildingSMART International

July 29, 2025

Vidyamandir Classes announces Vidyamandir Intellect Quest (VIQ)

July 29, 2025

Download current issue Not available

https://online.pubhtml5.com/jlyo/bxvr/

Monthly Magazine : Feb 2024

Interactive (Quizzes/Surveys)

Start Monthly Quiz
Education21

An initiative in continuation of Curriculum Magazine, Education21.in, is a platform for New India that aspires to be a valuable innovator, partner and collaborator for a just and sustainable world. Continuing with our steady and 360 degree coverage of education system and skills landscape, we are here more oriented towards learner community.

Useful Links

  • About us
  • Team
  • Contact
  • Editorial opportunities
  • Subscriptions
  • Job Opportunities
  • Features

Important Links

  • Blog
  • Archives
  • People
  • Careerwise
  • Resources
  • Downloadable
  • Old issues

Newsletter

Subscribe to our mailing list to receives daily updates!

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn
  • RSS Feed

Copyright © 2020 All rights reserved. Education21.

No Result
View All Result
  • Home
  • Latest
  • Spotlight
  • Perspective
  • Interview
  • Videos
  • Events
  • Shop
  • Student Kiosk

Copyright © 2020 All rights reserved. Education21.

Welcome Back!

Login to your account below

Forgotten Password?

Create New Account!

Fill the forms bellow to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In