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Udemy launches AI-Powered Role Play on Business and Communication Skills

education by education
May 29, 2025
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Udemy, a leading AI-powered reskilling platform, has announced the launch of Role Play, a new AI-powered offering that helps learners develop real-world soft skills through immersive, instructor-designed conversation simulations. Role Play also enables organizations to design custom scenarios based on their specific business challenges, delivering personalized and contextual learning at scale. By blending expert-created content with adaptive coaching technology and personalization at the enterprise level, Role Play gives learners a realistic environment to practice and master critical workplace communication skills.

Role Play builds on the momentum of Udemy’s recently launched Innovation Studio, a dedicated initiative designed to accelerate experimentation and breakthroughs in how learning experiences are created, delivered, and personalized. As one of the first major outputs of the Studio, Role Play exemplifies the kind of forward-thinking, AI-driven innovation the Studio was built to unlock. It reflects a shift toward more interactive, immersive, and skill-focused learning design, where learners actively practice real-world scenarios, not just passively consume content.

“At Udemy, we understand that the most effective way to master soft skills is through practice and feedback,” said Eren Bali, Chief Technology Officer and founder at Udemy. “Role Play is a great example of the power of bringing together human expertise (through Udemy creators) and AI. Role Play will transform how essential skills are taught and learned, providing an immersive experience that prepares learners for real-world challenges and drives measurable business impact.”

To learn more about Role Play and Udemy’s AI reskilling platform, visit business.udemy.com/ai.

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